Our Certifications

This alignment is our commitment to an effective Business Continuity Management System. It is a globally recognized code that demonstrates that we can protect, prepare, and recover against disruptive incidents.

What Does it Mean for You?

• This certification demonstrates that we quickly deploy effective counters to eliminate/minimise the impacts of any operational disruption with our well-defined incident reaction and reporting system.
• It increases your competitive edge and reputation while improving the confidence levels of your clientele.
• Meet other regulatory requirements such as the NIS Directive and the EU General Data Protection Regulation.
• There is a regular audit and review to make sure that continuity frameworks for natural disasters, unexpected outages, power interruptions, etc., are functioning properly and that they enable you to run businesses without disruption.

With this certification, we affirm to our suppliers and clients that we maintain an internationally recognized IT Service Management System (ITSMS) with a continual focus on service improvement. It validates our ability to deliver reliable, high-quality IT services with consistency, efficiency, and strong governance.

What Does it Mean for You?

• Our adherence to ISO/IEC 20000-1:2018 ensures that every IT process, management control, and service delivery mechanism is aligned with global best practices. These standards are designed to embed service quality, reliability, and customer satisfaction at the core of our operations, ensuring uninterrupted, efficient, and value-driven IT services.
• You benefit from minimized risks of service disruptions through structured processes, proactive monitoring, and continual service enhancement. By following these standards, we demonstrate a proven and systematic approach that translates into dependable IT service delivery. We are committed to providing you with services that are not only efficient and reliable but also customer-centric and continuously evolving.

ISO/IEC 27017:2015 is a set of codes recommended and directed specifically for cloud-specific security measures and exercises. It also offers resources and recommendations for additional implementations designed precisely for the cloud service providers.

What Does it Mean for You?

• Our attestation to the ISO/IEC 27017:2015 is our initiative to align with globally accepted best practices, ensuring that we have highly precise Cloud systems and controls.
  This validates that ServerBasket’s cloud services are equipped to prevent Cloud vulnerabilities and that you can trust that your workloads on our VPS, cloud, and dedicated servers are fully secure.

According to audits for ISO/IEC 27018:2019 compliance, it is validated that we are in scope of the highest standards of privacy policies and procedures incorporated by ISO/IEC 27018 for protecting PII (Personally Identifiable Information).

What Does it Mean for You?

• Adopting this standard asserts that, with us, your sensitive information is handled securely, responsibly, and in compliance with the global standards.
• This compliance will help you meet your own data protection liabilities and differentiate your services.

• ServerBasket is recognised as compliant with SOC 2 Type II standards, confirming that our hosting services have gone through this rigorous and comprehensive compliance to demonstrate continued commitment to operational integrity and security.
• We put in place only those procedures and controls that assure security, high availability, and center around effectiveness and agility. These procedures are built on (TSCs) Trust Services Criteria – Security, Availability, Processing Integrity, Confidentiality, and Privacy.

• Our compliance with PCI DSS 3.2 global standards is an approval stamp confirming that we have implemented stringent security controls to protect cardholders. Your payment card data and information are stored, processed, and transferred through a set of strict security requirements to offer stability and reliability against breaches.
• This certification is a level of protection for our consumers and our promise to take care of our customers’ data. This compliance reduces data fraud across our entire payment ecosystem, and it helps us maintain a secure network for protecting cardholders’ data.

• ServerBasket is a HIPAA-compliant platform, meeting and exceeding this globally recognized benchmark to safeguard sensitive patient health data, crucial to the healthcare industry. HIPAA is a huge foundation for trust for the healthcare and allied industries.
• We have designed administrative, technical, and physical safeguards as required by the HIPAA regulations, signing a Business Associates Agreement (BAA), to secure and protect your electronic protected health information (ePHI) and records. Audited by an authorised, independent, and qualified third-party firm, we provide very efficient healthcare solutions enabling PHIs and EHRs, and a specialized environment to host healthcare applications.